Thank you for shopping with Zuky by Vidhya Mart. We are committed to delivering
your orders quickly and ensuring a smooth experience.
📦 Orders are dispatched within 24 hours from our office.
1Shipping
- Orders are shipped within 24 hours of confirmation
- Delivery usually takes 2–5 working days depending on location
- If not delivered within 7 working days, please contact us
- Additional shipping charges may apply for international orders
2Replacement Policy
We offer replacement only (no refunds) under the following conditions:
- Product is damaged or defective
- Incorrect item delivered
- Request raised within 7 days of delivery
Our team may contact you to verify the issue before approving replacement.
3Replacement Process
- Contact our support team via email or phone
- Provide order details and issue description
- Follow return instructions shared by our team
4Exceptions
- Customized or personalized products are non-returnable unless damaged
- Sale items are generally not eligible for replacement
